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Front Desk Associate - Tutoring Services

Posting Details

Posting Details

Posting Number: Regular_0091319
Position Title: Front Desk Associate - Tutoring Services
Classification Title Instructional Support Technician
Min Salary $15.00
Max Salary $20.00
Salary Type hourly
FLSA NE = Non-Exempt
Position Type:
Position Summary:
Tutoring Services is seeking a part-time Front Desk Associate for the Tutoring Center at North Campus in Salisbury.

Front Desk Associates perform basic clerical functions such as data review and document processing, as well as providing excellent reception and general customer service to faculty, staff, and students. Responsibilities may include performing data entry, verifying data, filing, copying, printing, directing phone and walk-in customers, and running standard reports.

Front Desk Associates are under the direct supervision of the Director of Tutoring Services.
Required Education/Experience:
Preferred Education/Experience/Skills:
Proficiency with Microsoft Excel is preferred.
Other Knowledge, Skills and Abilities:
Knowledge of customer service principles, modern office procedures and record-keeping principles; Knowledge of computers and related software applications

Skills such as the ability to communicate clearly and effectively with strong interpersonal skills as applied to interactions with students, coworkers, and supervisor sufficient to exchanging or conveying information and receiving direction; strong attention to detail when reviewing data and compiling reports
Department: Tutoring Center
Work Hours:
Will vary but will require availability between the hours of 9 a.m. – 6 p.m. Monday – Thursday for approximately 15-20 hours per week.
Posting Date: 11/30/2022
Closing Date: 01/01/2023
Open Until Filled No
Special Instructions to Applicants:
Duties & Responsibilities

Duty and Responsibility:
Maintains records for students’ visits in all the tutoring areas per state requirements.
Duty and Responsibility:
Provides excellent customer service in order to provide all students with a positive experience in the Tutoring Center.
Duty and Responsibility:
Keep tutors’ schedules and work with tutors to secure substitutes as needed.
Duty and Responsibility:
Responds to emails, makes tutoring appointments, checks student schedules, answers and returns phone calls, works directly with tutors in the disciplines, and performs other duties as needed in the Tutoring Center.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Rowan-Cabarrus Community College Website
    • Newspaper Advertisement/Publication
    • North Carolina Community College System Website
    • Inside HigherEd
    • SmartRecruiters.com
    • LinkedIn.com
    • PostJobsFree.com
    • CommunityCollegesJobs.com
    • Indeed.com
    • SimplyHired.com
    • Employee Referral
    • Recruiter
    • Other
  2. * Do you have a High School Diploma or equivalent (G.E.D.)?
    • Yes
    • No
  3. * Do you have experience working in a tutoring center?
    • Yes
    • No
  4. * Are you familiar with the North Carolina state audit requirements for Skills Labs?
    • Yes
    • No

Required Documents

Required Documents
  1. Resume
Optional Documents
  1. Transcript 1
  2. Other Document
  3. Other Document 2
  4. Other Document 3
  5. Misc