AUXILIARY SERVICES ASSISTANT



AUXILIARY SERVICES ASSISTANT

Salary

$39,060.00 Annually

Location

CA 92395, CA

Job Type

Full-time

Job Number

2022-255 AUXVAST02

Division

Administrative Services

Department

Auxiliary Services

Opening Date

01/18/2023

Closing Date

2/9/2023 11:59 PM Pacific

Basic Functions

**FIRST DATE OF REVIEW IS SCHEDULED FOR FEBRUARY 9, 2023**


**This position does not have a standard schedule. The schedule is entirely predicated on the events, activities and needs of the District. Evening and weekend hours are a requirement for this position. This position will assist with Auxiliary Services supported departments, programs and events.

THIS POSITION IS ASSIGNED TO THE AUXILIARY SERVICES DEPARTMENT

Under the direction of an area administrator, perform a limited number of duties which may include assisting with bookstore operations such as cashiering and customer service; supporting ticket sales and related functions; and/or assisting the performing arts center technical staff in supporting the needs of an event or production.

Representative Duties

Operate a cash register; verify money in register; make change and process refunds and exchanges according to established polices and procedures; verify checks and process credit card purchases; update and print bad check files; reconcile ticket office cash drawer at the end of a day or sale period. E

Maintain bookstore in a clean and orderly condition; price and display merchandise; utilize bookstore computer and SEARCH program. E

Sell tickets at the ticket office and event locations; take tickets at the event; schedule special group attendance at events. E

Assist performing arts center technical staff in preparing lobby prior to, during and after an event; lock and unlock lobby and house doors as appropriate; pick up trash and lost items. E

Organize effective use of ushers and ticket takers; assist with ticket collection and program distribution; assist patrons attending events, providing direction toward seats, restrooms, telephone and box office; interact with and assist members of the contracting organizations regarding their use of the facility lobby, house and box office. E

Process incoming and outgoing mail as it relates to ticket sales. E

Operate a variety of equipment including computer, copier, cash register, credit card machine, adding machine. E

Perform a limited number of basic duties as assigned related to ticket sales, bookstore cashiering and in supporting the needs of an event or production at the performing arts center. 
E

Requirements

EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school and one (1) year experience in a customer service environment, such as retail, sales, or office work which includes cashiering experience.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Disclosure:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bookstore and Performing Arts Center Environment:
While performing the duties of this job the employee is required to perform moderate lifting (15-44 pounds); use hands to type or handle materials; reach above the shoulder, overhead and horizontally; stand for extended periods of time; and talk and hear to exchange information.

Incumbents may be exposed to contact with dissatisfied or abusive individuals. Position is subject to variable working hours.

Knowledge and Abilities

KNOWLEDGE OF:
Basic math and cashiering skills.

Sales and merchandising techniques.

Basic office practices and equipment.

Basic record keeping techniques.

Basic computer operation.

Telephone techniques and etiquette.

Interpersonal skills using tact, patience and courtesy.

ABILITY TO:
Operate a cash register and make change accurately.

Operate a variety of office machines including a computer.

Perform basic clerical and cashiering duties and maintain routine records.

Process refunds and exchanges according to established policies and procedures.

Learn and apply polices, rules, and procedures.

Understand and follow oral and written directions.

Communicate effectively both orally and in writing.

Answer telephones and great the public courteously.

Work cooperatively with others.

THIS POSITION IS A FULL-TIME, (12) MONTH, $39,060.00 ANNUALLY (LEVEL 10 OF THE CLASSIFIED SALARY SCHEDULE). 

APPLICATION PROCEDURES:

Appointment to this position is subject to availability of funds. *Salary Schedule subject to change.*

Campus hours are 7 a.m. to 10 p.m., Monday through Friday, and some weekend classes. This position does not have a standard schedule. The schedule is entirely predicated on the events, activities and needs of the District. Evening and weekend hours are a requirement for this position. This position will assist with Auxiliary Services supported departments, programs and events.

To be considered a candidate for this position, all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. If a file is not complete by the First Review Date, the application may not be considered by the Screening Committee.

 It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied. 

Please note, the only form of communication you will receive throughout the recruiting and hiring process will be through email. It is your responsibility to check your email for any upcoming testing and/or interview dates. This recruitment may be used to fill future vacancies.

Please note that the information provided on the application must be complete and will be the only information used to determine qualifications for the position.   If it is unclear whether an applicant meets the minimum qualifications for the position from the application, that applicant will be disqualified.

A complete file consists of all of the following:
1. Completed electronically signed Victor Valley College application, which includes 
employment history and references

You may check your status at any time by logging into Victor Valley College Online Application Site at https://www.schooljobs.com with your username and password.

Candidates wishing to apply for more than one position must apply for each position separately.

Victor Valley College is an Equal Opportunity Employer. Victor Valley College prohibits sexual harassment and assures that all employees will enjoy equal opportunity regardless of race, color, religion, marital status, sex, sexual orientation, national origin, age, disability, or status as a veteran. Employment acceptance or rejection shall be based on job-related qualifications.

A District-paid comprehensive benefit package which includes medical (HMO only), dental and vision insurances for the employee and dependents, and a $50,000 employee life insurance policy are provided.

For the most updated information please visit our benefits web page:
http://www.vvc.edu/offices/human_resources/payroll-benefits/benefits_info.shtml

01
What is your highest level of education? (If attaching transcripts, please attach transcripts as other in the attachment page.)
  • No High School Diploma or GED
  • High School Diploma or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
02
How many years of experience do you have in a customer service environment, such as retail, sales, or office work which includes cashiering experience?
  • Less than 1 year
  • 1 year
  • 2 to 3 years
  • 4 or more years

Required Question

Agency
Victor Valley College
Address
18422 Bear Valley Road

Victorville, California, 92395
Phone
(760) 245-4271 ext.2500