Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.

Walla Walla Community College (WWCC) is seeking applicants for a Continuing and Community Education Manager position at the Walla Walla campus. 

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We have identified three core themes that describe the fundamental aspects of the College's mission by translating it into practice: Student Success, Strong Communities, and Resource Stewardship. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

General Description:

This position leads and manages the Continuing & Community Education (CCE) department, encompassing all non-credit courses or programs, including the financial health of these operations. This position is responsible for outreach to businesses and organizations in the college’s service area, identifying workforce training needs, and developing solutions. The CCE Manager works closely with and under the direction of the Dean of Access & Opportunity to guide the implementation of the College’s continuing and community education courses and programs. The position works cross-departmentally to achieve department and college goals through community engagement and program development, ensuring CCE courses and programs meet community and industry demands.  

The position is housed at the Walla Walla campus and provides programming for the Walla Walla campus, Clarkston campus, and community locations. May require local travel between campus locations and occasional evening and weekend hours. Examples of non-credit offerings include Quest, Leadership Walla Walla, Ed2Go, youth and adult community programming, employer contracts, job skills programs, customized training program, etc.

Essential Functions: 

Program Development and Management

• Provide leadership and coordination with instructors, staff, and the community in the development and implementation of CCE courses and programs.

• Research and assess employer demand and workforce training needs to develop short-term courses or program opportunities; assist in the planning and scoping of training projects. 
• Designs, develops, and implements industry-relevant non-credit and certification courses and programs identified through research and assessment. Writes course descriptions; determines dates, length, and location; procures materials and supplies; develops course fees. 
• Maintains current knowledge of qualifications regarding job training and certification requirements for targeted courses or programs; provides agencies with required statistical analysis, student records, and reporting.

• Organize the workflow from curriculum development to evaluation and assessment; in conjunction with subject matter experts and instructors, engage in curriculum development and oversight.  
• Collaborates with credit-bearing programs/departments and enrollment services to bridge non-credit students to credit-bearing degree programs.
• Plans and attends meetings with agencies and business representatives to determine workforce needs and course requirements.
• Assists in developing new grants, programs, initiatives, and activities within the department.
• Manages grants and contracts in CCE; interprets, implements, and manages compliance; responsible for all contract training logistics.
• Manages, prepares and generates reports and communications.

Operations

• Provide leadership for daily operations of CCE, including problem-solving, course cancellations, advising, registration, material ordering, and preparation, while providing high-quality customer service to all students. Oversee client registration system for contract training. Use financial and program budget information to make course cancellation decisions.
• Develop and implement an annual schedule of course offerings, including facility scheduling.
• Interview and recommend instructors using established contractual guidelines and procedures.
• Manage the faculty workload in ctcLink, prepare MOUs/contracts, and manage third-party vendors.
• Forecast and manage department budgets, ensuring budgetary goals are met.
• Serve as support/backup for ctcLink and Campus CE course/class building and registration.
• Supervise staff based on the workload of the department.

Marketing and Promotion

• Serve as the primary marketing copywriter for CCE courses and programs, including quarterly catalog production, marketing materials, social media, and web presence. 
• Represent CCE and or the Dean at assigned industry, community, and college events.
• Work with the Dean and other staff to develop plans and implement strategies to market courses and programs to ensure optimum enrollments for success.
• Collaborate with communications and marketing on any print design.
• Attend weekly Marketing/Outreach meetings.

Continuous Improvement

• In conjunction with the CCE team and dean, engage in continuous process improvement regarding procedures for all aspects of the CCE department.
• Evaluate and improve the course or program quality through student feedback. 
• Evaluates course content and overall program performance in collaboration with industry partners and instructors to ensure high standards of quality and student satisfaction. 

• Knowledge of education and grant administration.
• Knowledge of strategic planning, business, management, operations, and/or project management.
• Excellent written and verbal communication skills, including effective presenting in large, public settings.
• Excellent interpersonal skills.
• Demonstrated leadership and effective communication skills.
• Knowledge of marketing and sales.
• Knowledge of regional professional associations and workforce development issues.
• Demonstrated problem-solving and critical-thinking skills
• Advanced digital literacy, including the ability to use Microsoft Office Suite and database systems at an advanced level; ability to adapt to and learn new software systems. 
• Proven fiscal management skills 

• Ability to work independently, balancing multiple deadlines in a fast-paced environment.
• Attention to detail, with excellent writing and proofreading skills.

Qualifications: 

Equivalent combination of education and experience may be considered at the discretion of the college.

Minimum Requirements

• Bachelor’s degree from an accredited institution in a field related to the scope of the position and two years of professional experience in the field; or an equivalent combination of education and experience. 
• Demonstrated experience in developing, implementing, and evaluating adult professional development programs.
• Experience working in a community organization, corporate training, professional association, education, or training program.
• Valid driver’s license is required.

Preferred Requirements

• Master’s degree from an accredited institution in a field related to the scope of the position and five years of supervisory or administrative experience in a field related to this position. 
• Program marketing experience.
• Project management experience.
• Curriculum development experience.
• Grant writing experience.
• Bilingual – English/Spanish
• LERN Certified Program Planner certification; must be obtained within one year of employment

This is a full-time professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. The college is a tobacco free institution.

Physical requirements and environment are typical of those in a general office setting, with the possibility of being outdoors. This job involves regular sitting, standing, walking, typing, moving, and exposure to office lighting. A wide variety of standard office equipment is continually used, including a phone, copier, printer, and computer, and the ability to lift 50 pounds with a hand truck or dollies and move furniture/tables/chairs for classroom set up and breakdown. This position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day. Frequent local and regional travel and occasional statewide travel are required.

Compensation: 

Annual salary range: $65,000-70,000. The college has an excellent benefit program including paid sick leave; paid vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs.  All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP). All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees to participate in direct deposit for payment of salary.

This position will remain open until filled. To be included in the initial screening, applications should be received by March 13th, 2023. To qualify for consideration, applicants must meet required qualifications and competencies and submit a complete application packet, which includes the following: 

• Online NEOGOV application
• Cover letter 
  • In the cover letter, please explain how your employment history and other past experiences have prepared you for this position; be sure to speak to the Qualification and Competencies.
• Resume
• Names and contact information for three professional references
• Answers to three (3) supplemental questions
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

WWCC also reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627. 

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. To qualify for veteran's preference, you must attach a copy of your DD214 or NGB 22. The Human Resources Office is accessible to persons with disabilities. If you need accommodation in the application/ employment process, please call (509) 527-4323 - TDD (509) 527-4412.

Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com.

WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact Brooke Marshall, JD/Vice President of Human Resources/Title IX Coordinator/Section 504 Compliance (509) 527-4300 - TDD (509) 527-4412, email brooke.marshall@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362.