Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States. Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. SF enrolls over 16,000 students each semester, retains and completes over 60% of students every academic year, while over 10% transfer into the University system.

The Assessment Specialist is the primary person responsible for test administration, usually in a lab setting. They provide planning, organization, scheduling and coordination for testing locations on campus to ensure proper delivery, security and confidentiality of various assessments including, but not limited to, CLEP, Pearson VUE and Santa Fe College exams.  

This position requires a flexible schedule, with varied days and hours that may include evenings and weekends.

• Provide and/or oversee support activities including answering telephones and responding to emails in regard to assessment scheduling and proctoring activities.
• Coordinate the day-to-day operation of testing center locations including test scheduling, test administration, and assigning work to and overseeing proctors.
• Verify exam instructions, review protocols and administer various examinations including CLEP, Pearson, FDLE, certification exams, and other Santa Fe College exams.
• Validate the identification of students by verifying a photo ID before they enter testing room; advise students on testing protocols.
• Ensure and maintain security of test materials and confidentiality of test results in compliance with FERPA.
• Clean and maintain lab and testing center facilities.
• Create and maintain databases for tracking.
• Organize and facilitate meetings and special events; schedule and coordinate dates and times, venues, attendance, agendas, and facility arrangements.
• Prepare special reports, summaries or replies to inquiries by compiling data and statistics from various departmental resources.
• May work with testers to ensure accessibility accommodations are made.
• May have some responsibility for testing location inventory and requisitioning of supplies and equipment.
• Manage and update program websites and publications with the most current, accurate, and timely information.
• May provide oversight of assessment operations in the supervisor’s absence.
• May supervise and train other support staff.
• Comply with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Maintain a flexible schedule including evening and weekend availability.
• Provide service excellence through courteous, informed, accessible, and professional engagement.
• Perform other duties as assigned.

Required:  Associate degree and two years of related work experience or a combination of completed education and/or related work experience equal to four years.
Additional Requirements: A criminal background check will be conducted.
Preferred: Bachelor’s degree. Prior experience working in an academic environment.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Team Orientation & Interpersonal – highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Ability to work successfully in a multi-cultural environment.
• Organization & Time Management – able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

Application Process:  All applicants must submit a completed online application, unofficial transcripts if applicable, a letter of intent and an up-to-date resume to be considered for this position. College transcripts should be submitted to confirm academic qualifications. If you do not have college transcripts your high school diploma or equivalent must be uploaded as unofficial transcripts. Unofficial transcripts are only accepted for review purposes.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. http://www.sfcollege.edu/eaeo/
 

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.

Preference will be given to eligible veterans and spouses of veterans.