Career Opportunities

The Direct Support Professional Success Coach is responsible for the tracking, assisting, and monitoring the progress of an assigned cohort of students at a participating community agency. Specific responsibilities include but are not limited to providing academic support, developing and conducting workshops, monitoring student academic progress, supporting continuous student enrollment throughout the program, and ensuring students receive information on available academic and student support services offered at NCCC or at their agency. Documentation of services and student progress is an essential requirement of this position. Evening and/or weekend hours may be required. Must have reliable internet connection.

The rate of pay is based on the level of education the candidate possesses. For a Bachelor’s degree or lower the rate of pay will be $20 per hour. For a Master’s degree or higher the rate of pay will be $22 per hour.

1. Provide intake services and advisement to NADSP/OPWDD Grant students by assessing student needs and providing information and resources about academic requirements, financial assistance, career exploration, and special support services including how to apply for NADSP badges through the online Badge Academy.

2. Use a case management approach to guide students in managing their academic experience and engaging them in activities that support their success in completing NADSP competencies (tutoring, personal counseling, workshops on self-management, etc.).

3. Provide academic assistance to assist students with homework completion in the various NADSP competency areas.

4. Monitor and document student progress at the College and at their agency through frequent individual meetings to monitor weekly NADSP competency goals.

5. Serve as a student advocate to enhance collaborative relationships and identify campus and/or agency connections and resources that foster student retention.

6. Work closely with partner agency contacts to set and schedule learning goal opportunities.
7. Performs other related duties as assigned by the Program Administrator.

Experience with online learning (ex. Brightspace) and conferencing software (ex. Zoom, Microsoft Teams, etc.)

Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. NCCC offers high-quality academic programs leading to degrees and certificates which are supported by outstanding student services in an inclusive and welcoming environment. NCCC provides a variety of cultural, social, and international experiences, as well as community education and workforce development that supports economic development that positively impacts the quality of life of valued stake-holders. The College operates through a collegial model of shared governance and transparency, and is accountable to meet the highest standards of professionalism and integrity.

Established in 1962, NCCC offers a comprehensive and vibrant learning environment with an enrollment of approximately 2,849 students (Fall 2022 semester). The student to faculty ratio is 12:1, providing a high degree of personalized attention and connection between students and faculty.

The NCCC campus, located in Sanborn, NY, offers easy access to both Buffalo, NY and Niagara Falls State Park, and is minutes from the Canadian border. The campus is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. NCCC serves the community in two locations within Niagara County, at the Sanborn campus, and at the Niagara Falls Culinary Institute, located in the heart of downtown Niagara Falls.

NCCC continues to actively expand with the recent opening of its Learning Commons Center, a $25 million dollar project on the Sanborn campus. In just a short period of time, it has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services.

NCCC welcomes applicants who are committed in helping us fulfill our mission and to reach our vision of being a leader in providing a dynamic, high quality, educational environment responsive to current and emerging needs of our students and community. At NCCC we embrace diversity and promote inclusion throughout the institution and seek candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.

NCCC does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Niagara County Community College considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:

• cover letter that addresses each of the qualifications

• resume

• unofficial transcripts

• names and contact information for three (3) current, work related references


Incomplete packets will be rejected for lack of information.