Registrar's Office Assistant



Registrar's Office Assistant

Salary

Depends on Qualifications

Location

Graham, NC

Job Type

Full-Time Non-Exempt

Job Number

2023-00062

Division

Student Success

Department

Enrollment Management

Opening Date

09/05/2023

Closing Date

9/29/2023 11:59 PM Eastern

Example of Duties

  • Provide excellent customer service in the Registrar’s Office.
  • Greet and assist customers in an efficient, friendly, and helpful manner.
  • Process incoming and outgoing records documents.
  • Assist students, prospective students, faculty, administrators, and campus visitors with records-related functions.
  • Answer and manage incoming calls and voicemails for the Registrar’s Office.
  • Problem solve errors with student records and determine the appropriate resolutions.
  • Collaborate with other campus offices as necessary to assist students.
  • Scan records documents using document imaging software.
  • Assist the Registrar/Assistant Registrar with record keeping duties as needed.
  • Ensure correctness of student records throughout the year.
  • Serve on college standing committees and assist with ad-hoc assignments as needed.
  • Assist with the college’s enrollment management initiatives.
  • Provide assistance to the Admissions Office as needed. 
  • Perform other duties as assigned.

Typical Qualifications

Required: High School Diploma; Excellent soft skills including strong interpersonal skills, a cheerful and enthusiastic personality, and a high level of flexibility, adaptability, cooperation and initiative; Attention to detail/accuracy; Excellent communication, organizational and customer service skills; Strong work ethic essential.  Excellent computer skills including Microsoft Office, experience with databases, and proficiency in keyboarding and data entry. Must have the ability to multi-task and work as part of a team.  Experience in a fast-paced office environment.
 
Preferred:  A.A.S. degree in Business Administration or related area; Experience working in a community college setting; Bilingual in Spanish.

Supplemental Information

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. 

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.  

Alamance Community College provides a wide variety of benefits available to full time employees. These benefits include: North Carolina State Health Plan for Teachers and State Employees, dental, vision, life insurance, optional life and disability insurance plans, flexible spending account for health care/dependent care, NC State Retirement, and a deferred compensation program (401K, 457, 529). Alamance Community College also offers leave based on years of service (vacation, sick, FMLA, military, community service, personal observance) in addition to paid holidays and longevity pay. The College also provides up to eight weeks of paid parental leave to qualifying employees. ACC houses an on-site child care center operated by LifeSpan, Inc.

ACC is engaging in a three-year strategic plan called ACC Forward that involves, among other priorities, a focus on ehnancing employee resources including those related to  mental and physical health and wellness.
 

Agency
Alamance Community College
Address
1247 Jimmie Kerr Rd
PO Box 8000
Graham, North Carolina, 27253
Phone
336-506-4133
336-506-4273