ER Client Services Representative
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Please see Special Instructions for more details.
In addition to your application please submit a cover letter, resume, and the contact information for at least three professional references.
Posting Details
Job Posting Information
Posting Number | PG193863SP |
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Internal Recruitment | No |
Working Title | ER Client Services Representative |
Anticipated Hiring Range | $34,000 - $38,000 |
Work Schedule | Exact schedule isTBD. This will be a Friday- Monday position scheduled for four (10)hr shifts per week with holiday rotations. |
Job Location | Raleigh, NC |
Department | CVM Teaching Hospital |
About the Department | With over seventeen clinical services staffed by board certified specialists, many of whom are not only nationally but also internationally renowned, the Veterinary Health Complex (VH) is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, over 30,000 patients are treated in the VH. The VH provides compassionate care, a state of the art specialty healthcare, and expert clinical instruction for 4th-year veterinary students from the CVM, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine. |
Essential Job Duties | Primary duties of the Client Services Representative include, but are not limited to:
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Other Responsibilities | Other duties as assigned by supervisor and service clinicians. |
Qualifications
Minimum Experience/Education | High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. |
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Other Required Qualifications |
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Preferred Qualifications | n/a |
Required License or Certification | N/A |
Valid NC Driver's License required | No |
Commercial Driver's License Required? | No |
Recruitment Dates and Special Instructions
Job Open Date | 02/29/2024 |
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Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) | 03/06/2024 |
Notice to Applicants | Please make sure that the work history listed on your application is identical to the work history listed on your resume. |
Special Instructions | In addition to your application please submit a cover letter, resume, and the contact information for at least three professional references. |
Position Details
Position Number | 00109289 |
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Position Type | SHRA |
Position Classification Band Title | Administrative Support Specialist |
Position Classification Band Level | Journey |
Position Classification Salary Range | $ 34,602 - $ 58,870 |
Salary Grade Equivalency | GN06 |
Alternate Option | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
Full Time Equivalent (FTE) (1.0 = 40 hours/week) | 1.0 |
Appointment | 12 Month Recurring |
Mandatory Designation - Adverse Weather | Mandatory - Adverse Weather |
Mandatory Designation - Emergency Events | Mandatory - Medical Emergencies |
Time Limited Position | No |
Time-Limited Appointment Length (if applicable) | |
Department Id | 192001 - CVM Teaching Hospital |
AA/EEO | NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you learn of this opportunity?
- NCSU Website
- Job Alert (automated email from our system)
- NCSU Executive Search Services
- Monster.com
- CareerBuilder.com
- InsideHigherEd.com
- HigherEdJobs.com
- Other Online Job Board
- Carolina Job Finder / Employment Guide
- Job / Career Fair
- The Chronicle of Higher Education
- Professional Journal
- Print Advertisement (Newspaper / Periodical)
- Radio / Television Advertisement
- Professional Organization
- Higher Education Recruitment Consortium (HERC)
- Direct Contact from NCSU HR Representative / Recruiter
- NCSU Employee Referral
- Social Media (LinkedIn, Twitter, Facebook, Other)
- Other
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If you learned about this vacancy from "other source" or "other website", please provide the source.
(Open Ended Question)
- *
Please select the response below that best describes your experience/education for the Administrative Support Specialist position.
- High school diploma/GED and at least one year of office support experience
- Associate's, Bachelor's, Master's, or Doctorate in any field
- Combination of post high school education and/or experience in office support to equal at least 1 year
- Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience)
- None of the above
- *
Do you have client service experience in a veterinary or medical setting?
- Yes
- No
- *
Do you have the ability to lift 30 lbs with or without reasonable accommodation?
- Yes
- No
Application Materials Required
Required Documents
- Resume
- Cover Letter
- Contact Information for References