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Student Services Advisor

Position Details

Position Information

About Fordham
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Title of Position Student Services Advisor
Position Number A07830
FLSA Exempt
Scheduled Hours Per Week 35
Department Social Service
Campus Lincoln Center
Work Arrangement Hybrid
Hybrid Policy: Please review the Hybrid Policy here.
Position Summary
Reporting to the Assistant Dean for Student Services, the Student Services Advisor assists in the development and implementation of GSS Student Services policies, procedures, requirements, activities, and events.

The Student Services Advisor provides direct support to students, including academic advisement, planning, registration, problem-solving, information and referral. They assist with the implementation of GSS/department events and activities, including, but not limited to, orientation, registration, and graduation.
Essential Functions
  • Provides information on curriculum/plans of study to students, faculty, alumni, and all GSS and University departments.
  • Provides individual advisement to MSW/BASW students on academic programs, rights, requirements, policies, and procedures.
  • Ensures the accuracy and integrity of all student and Student Services data and documentation.
  • Effectively and consistently utilizes specialized systems of record such as DegreeWorks, Banner, & Slate.
  • Supports BASW/MSW students’ social & emotional well-being and provide information & referrals when appropriate (e.g., Office of Disability, Counseling/Psychological services).
  • Demonstrates awareness and respect for diversity, equality, and inclusion in work with students and all GSS, University, and community stakeholders.
  • Monitors and maintains GSS and the University academic advising system.
  • Manages and maintains systems and processes for all Student Services-related communications.
  • Assists with implementing student-related events and activities, including, but not limited to, orientation, registration, graduation, career development, conferences, workshops, and other social/academic events.
  • Participates in Student Services Department meetings and GSS/University meetings and events as required.
  • Periodic travel, weekend, and evening work required.
  • Performs other duties as assigned.
Essential Functions Note This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Management Responsibilities Not responsible for supervision or oversight of others.
Additional Functions
Required Qualifications: Education and Experience
  • Bachelor’s degree
  • Minimum 3+ years of student service experience
Required Qualifications: Knowledge and Skills
  • Ethical, sound judgment, detail-oriented, with strong organizational and time management skills.
  • Exceptional interpersonal and relational skills.
  • Strong professional communication skills.
  • Function independently as part of a team and able to adapt to changes in priorities.
  • Technical proficiency with commonly used software applications such as Microsoft Word, Excel, Google.
  • Ability to learn new software systems and applications as necessary.
Preferred Qualifications
  • MSW Degree
  • Minimum 3+ years of student service experience within a higher education setting
Minimum Starting Salary $63,000
Maximum Starting Salary $68,000
Note Salary is commensurate with qualifications, experience, and skills.
Is this a Union position? No
Posting Detail Information

Posting Number A601P
Number of Vacancies 2 Positions Available (A07830 and A09290)
Start Date ASAP
Posting Date 03/14/2024
Special Instructions
EEO Statement
Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.
 
Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Often
Repetitive Hand Motion (such as typing) Often
Hearing, Listening, Talking Nearly Continuously
Standing Not Required
Walking Not Required
Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required
Climbing stairs Not Required
Climbing ladders Not Required
Reaching overhead Not Required
Pulling, pushing Not Required
Shoveling Not Required
Lifting – up to 20 pounds Not Required
Lifting – up to 50 pounds Not Required
Lifting – over 50 pounds Not Required
Work Environment

Work Environment Office Environment:  Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental questions you will be required to answer on the application (No action is needed on this page)

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree?
    • Yes
    • No
  2. * Do you have a minimum 3+ years of student service experience?
    • Yes
    • No